Privacy Policy

Last updated: 2nd October 2024
Welcome to the privacy policy of Sin Aik Bee Sdn. Bhd. ("we", "us", or "our"). This policy describes how we collect, use, and share information about you when you visit and interact with our website, sinaikbee.com.my (the "Site").

By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in various ways, including when you:

  • Visit our Site
  • Place an order
  • Subscribe to our newsletter
  • Contact us directly

Types of personal information we may collect include:

  • Contact information such as name, email address, and phone number
  • Payment information when you make a purchase
  • Any other personal information you voluntarily provide

We may also collect non-personal information about your interaction with our Site, including:

  • Your IP address
  • Browser type and version
  • Pages you view on our Site
  • How you arrived at our Site (e.g., search engine, social media)

2. How We Use Your Information

We use the information we collect to:

  • Process transactions and send updates about your orders
  • Respond to your inquiries and provide customer support
  • Send you newsletters and promotional materials (if you have opted in)
  • Improve our website and your user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third parties only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required to comply with the law, legal processes, or governmental requests
  • To protect our rights, privacy, safety, or property and/or that of others

4. Security of Your Information

We employ reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Third-Party Websites

Our Site may contain links to other websites. This Privacy Policy does not apply to the practices of those websites, and we are not responsible for their content or privacy practices.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is advised to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.

7. Your Consent

By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

8. Your Rights

Depending on your jurisdiction, you may have specific rights concerning your personal data, such as:

  • Access: You may have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that any inaccurate or incomplete data be corrected.
  • Deletion: You may have the right to ask us to delete your personal information under certain circumstances.
  • Objection to Processing: You can object to the processing of your data where we are relying on a legitimate interest.
  • Restriction: You can ask us to suspend the processing of your personal information.
  • Data Portability: You may request the transfer of your data to another processor.

To exercise any of these rights, please contact us at sales@sinaikbee.com.my.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address:
29E, Jalan Terengganu, Taman Kampar, 10460 George Town, Pulau Pinang, Malaysia

Contact:
04-281 1250
016-964 7639 (John)
sales@sinaikbee.com.my

Business Hours:
Monday to Saturday
07:30 AM – 04:00 PM (Sunday Closed)

© 2024 Sin Aik Bee. All rights reserved.